Customer Testimonials
20/20 Billy Gilbert gave my family the best car buying experience we have ever had in 20 years. We bought two vehicles in under 2 hours! Highly recommend. The sales managers were very accommodating to our needs!
I had really good customer service and my car was fixed and returned to me very quickly
The people at Sansing Nissan were awesome in every way. Great people to work with. I would highly recommend giving Sonya a call if your in the market for car.
I have high anxiety and hate car shopping but this was the best experience ever! Billy greeted us at the door and listened first to our thoughts. He showed us multiple cars, new and used. Then gave comparisons on the pricing for several until we picked. He dealt with the finance dept for us so I didn’t feel pressured. Finance was smooth and low key. I feel like the dealership let me be in charge. They also gave me more on my trade in than I expected. Overall experience is so important. I was happy with Billy’s ability ... Read More DealerRater - Jun 25, 2025
just now
New
I have waited to post this. I was sold a car that wasn’t even inspected!! It was sold to me with NO transmission fluid or oil! When I wanted to return it, I was told I could only be refunded the money minus the taxes (I paid CASH), this is illegal. When I confronted the general manager Ben, I was treated like an annoyance and when I demanded the entire amount I paid be given back to me, I was told “whatever it takes to make this go away”. This was 40 days later. I them made ... Read More DealerRater - Jun 23, 2025
Tye was wonderful. I didn’t feel pressured and he listened to my needs and wants!
Clean. Friendly. Professional and considerate salesman. Jaydn was so helpful with helping me purchase car.
Ask for Holly! After going back and forth with 2 other Nissan Dealers for a few days, Holly beat their price within 30 minutes. Gave me an OTD price they couldn’t beat. Then my credit was locked, no problem for her! I drove the car home and she drove up to finalize the deal when Experian unfroze my account.
Great Communication, easy to deal with, and didn’t put any pressure to buy. 5/5
Excellent customer services. Friendly staff. Did the necessary work in a reasonable time. Great place!
Sandy Sansing Nissan in Foley well organized and customer centric. Our sales person, Matt Cali, was extremely knowledgeable and supportive. We felt very comfortable throughout the purchasing process.
Excellent service! They went out of their way to get us taken care of and found the terms we wanted!
Went here for service while on a vacation from out of state. My service advisors was Bobby H. Compared to the other service advisors, he seemed the most lively and helpful, so I’m glad I got him as the advisor. Although it wasn’t the cheap fix we hoped for, they were still able to get me back up and going for a good price and he kept me updated the whole time. If I lived in the area, I’d definitely return to Sandy Sansing Nissan and use Bobby.
Always a pleasure doing business with Sandy Sansing Nissan of Foley. Great customer service is what keeps me coming back!
Management very accommodating insuring special purchase for wife's anniversary Sales lady friendly and efficient Financing office quick and effective Murano beautiful and wife very happy Happy wife happy life 😛
Very professional and fast Bobby is amazing he check all the things I asked him to check
My sales person was very pleasant the entire time and was very knowledgeable, about our vechichle and in extreme heat walked with me around the entire lot to make sure I purchased the exact car I was looking for. I definetly recommend this dealership to anyone interested in making a new or used car purchase
Dylan in service department did an excellent job of keeping me informed on the progress of the work being done. The service technician was quick and did a good job with my vehicle.
I bought my new Nissan and get it regular oil changes there as well They spot clean my truck and they caught a developing issue and immediately ordered the part and scheduled warranty service. Very pleased with everyone I have done business with here!
Excellent customer service, Excellent people that says it all. Buy my vehicles from them and I can have all my service issues completed right here in town.
Very easy to make appts, professional and explains everything. Good follow thru by sending reports directly to me.
Bobby rocks. Give him a raise. Great employee. His attention to detail is awesome and he knows how to treat a customer. My faith in Nissan is restored. I should have bought my car at Sansing. Much different than the other one near us.
We loved our shopping experience at Sandy Sansing Nissan! Ty was a huge help at finding us exactly what we were looking for, while being personable and making lifelong business connections. While we are so happy with the purchase of our Nissan Pathfinder, we have peace and excitement knowing our future car purchasing business will occur in such a warm and welcoming environment. Thank you Ty and Nissan of Foley!
Nice guy, smooth paper work, but my car wasn't detailed like promised and they let me leave with no gas on empty. They corrected the gas but paint is sticky and smudged and finger prints. Asked about the "detail" and pointed out what was wrong and go and excuse on how they only have two detailers and one was out sick.
Friendly great service...good communication on type of service completed and status of the car. Comfortable lounge with water and good snacks
Pictures on the web site didn't do this jeep justice! Jordan was awesome! Best experience I've had buying a car.
Helpful staff very patient with me due to the fact I knew nothing about Nissans . Fair deal positive experience Kole was awesome
Dealing with Holley your salesperson was more than a pleasant and professional experience. She has a system of dealing with customers you pick out the vehicle you want answer a few questions pick a Warranty and finance agreement and it’s a done deal. Sandy is a luck person in having Holley on his team. Tom&Iris
The staff is wonderful they take the time to explain things. The service is good.
Great customer service with knowledgeable service associates. They repair my vehicle in a timely manner and I will definitely recommend them to anyone
Excellent sales rep. Fast service. Easy financing. Got what I was looking for. Enjoying my new Rouge.
This is a great dealership. It is a new facility in a great location in Foley, Alabama. The facilities are exceptional. It is well-organized, clean, and easy to manage. I have only met 4 of the staff, but all are competent, courteous, and knowledgeable. Each person completed each task that they promised. For instance, the car I wanted was retrieved exactly when promised. The vehicle was full of gas. All paperwork was correct. When the Internet was down, the salesman promised to set up my Nissan account and call me the following day with my credentials. She did exactly that. Everything ... Read More DealerRater - Jun 3, 2025
Waited an extremely long time for a SCHEDULED oil change and a recall. Poor communication the entire time. Service employee did offer me his employee discount because I had to wait so long. Very disappointed with this visit.
Courteous. Timely. Reasonable price. Convenient hours. Convenient location. Worked me in without an appointment. Thanks.
Got me in quickly. Not a long wait time. Very thorough. Got itemized checklist of performance. Put a sticker in my windshield which a lot of places don’t. Very friendly staff.
Everyone at Sandy Sansing Nissan were wonderful. Preston was most helpful and very informative in the whole process.
Great service department, very helpful and customer oriented. Timely service with good ongoing communication skills, both by text and phone
Mr Gilbert and the rest of the Foley team were amazing. The personalized help I received from my scheduled test drive to me driving of the lot in my replacement vehicle was like I was their ONLY customer. Every question or concern I shared, the responses were on point, professional, and most importantly complete. After reflecting on my past experiences buying vehicles, this experience was the best. To put in perspective I have bought 26 cars since 1987 and I am the most satisfied by this one transaction not because of the car I got but because of the care.
The service guys, Austin and Bobby did a good job of making my service visit a good experience
Very knowledgeable, helpful, patient, and friendly. We had a few questions with requests and we were taken care of.
The staff was very professional and helpful in helping us meet our needs in getting a new vehicle.
Very efficient , place is clean. Mr. Gardner is very caring and helpful. My car is ready when they tell me it will be.
Very efficient service department. Great customer service. Texts made making appointments an easy process. Thank you.
Matthew made sure that we were satisfied with the Kicks and it had the equipment we wanted. He was very patient.
I bought my Titan at another dealership but Sandy Sansing Nissan in Foley has been great servicing my truck. Looking forward to doing more business with them.
Everyone I met was awesome! One of my easiest car buying experiences. I will be back .
Fast and friendly from start to finish! Worked hard to get me the best deal they could!
Excellent service. Personnel very friendly and helpful, Updated all information to me quick response. Highly recommend Sandy sensing Nissan Foley.
Very through, car vacuumed. Work done in timely manner. Service advisor very nice and kind
No pressure atmosphere. Friendly and a place where everyone has a smile on their face. Very professional yet casual. The facility is beautiful.
Tye Posey was great to work with. He was patient and not over aggressive. I went in not knowing what I wanted and he help me find what would best suit my needs. I love my new Murano!
The people are super friendly and helpful every time I have to go there . They make things easy
Excellent experience, friendly staff. Kohl was attentive to our needing a replacement vehicle to make the trip home after our old car died.
We have dealt with Holly many times over years, even before she worked for Sandy Sansing. Always a pleasure seeing her even though I dislike car buying. My husband loves it!
Bobby Howard is really nice through the process of getting my transmission fixed.thank you.
Service was easy to schedule and was done on time, actually quicker than expected. Thanks
Staff at your dealership is always ready to listen to any concerns about my car. Last visit the service rep vacuumed glass out of the trunk of.my car, the window had broken just before my visit. The service was also very good about letting me know about the progress and results of the car checkup.
I think the personal at Sandy Sansing were polite and professional. The dealership is very clean as well. I had my car serviced and they updated me on the progress as it was ongoing. I am very satisfied with them and would recommend them to my friends.
Very helpful and friendly. Showed me what I wanted. Worked quickly to make the enjoyment of my new car happen.
Everyone was Great & very knowledgeable, I was completely satisfied. I will recommend ya’ll to e everyone.
Bobby and the service department was very helpful. And the service was quick and efficient.
I took my 2018 Nissan Titan in for the first oil change. Everyone was courteous and very helpful. I will be back.
Fast friendly service They handled everything I needed done and kept me informed about the progress of my vehicle
Very impressed with the professionalism of the employees and the cleanliness of the dealership. And my truck was ready when they said it would be.
It’s always such a pleasant experience when getting my car serviced. Always on time, always kept informed and the staff is always so caring.
Very proffesional and patient with my many questions Salesman went over features and answered my questions I would recommend your dealership!
They were very helpful with everything I would recommend going to this dealership they are so accommodating!
Excellent customer service both with sales & service departments. Appreciated both the quality of service & friendly people.
He was very nice and was prompt on helping me with my Oil change and help with others issues my car may have.
As far as large purchases go ..it was easy breezy and no problems. Would highly recomend
Great service and took care of all my needs In a reasonable time while I was waiting
Came in later in the day nothing but great prompt service staff was friendly and helpful
Easy to work with, fair pricing, nice easy to work with staff. Service area is clean.
Austin Tucker and his coworkers went above and beyond our expectations and got our problem solved.Thankyou so much!
No issues at all. Went the extra mile on his day off to get the car we wanted and close the deal. Thanks Tye
Always a pleasure to do business with…courteous, efficient…amenities in waiting area are SO nice…everyone friendly…love that you get written materials as well as digital copies of your visit with the findings that they go over with you
Austin is AWESOME..... GOLDIE BOUGHT A NEW ROGUE...GREAT PRICE AND SERVICE!!!!!! Thank you so much
We had an oil change and tire rotation and service was very good! They took us at the time of our appointment and cost was reasonable. Very professional to deal with.
Always a good experience with the service at this dealership. I’ve never seen a dealership do a better job.
Clean waiting area, coffee and snacks while you wait. Always quick and organized. Great deal on oil change, it's my go to for service. Highly recommend regular maintenance with Sandy Sansing Nissan. Keep up the good work guys. Thank you.
Great place and wonderful service. The service people are very nice and helpful. Great place
Miguel was fantastic and made the car buying process so easy for us! Highly recommend!
to be quite honest,probably the best buying experience iv'e ever had purchasing a vehicle!from beginning to end,5 star experience
Sonya Smith was amazing to deal with and made the whole process seamless and easy!
They were fast, efficient, and friendly! Everyone we worked with was helpful and knowledgeable! Highly recommend!
Fast and friendly service. Comfy waiting area. Snacks and drinks available while You wait. Oil change took less than 30 minutes
My salesman Dennis Montgomery was great! Service was very lacking and seemed to have no urgency or closing interest
Professionalism was displayed at all times during my business transactions. Conveniently located within the town of Foley Al.
What a pleasant experience in purchasing my Nissan Rogue. Overall a friendly, professional and pressure free atmosphere. They really took great care from start to finish.
Great team, great everything. My advisor, Dylan, courteous, nice, knowledgeable, thorough, awesome worker and I highly recommend for anyone needed vehicle service!
Wonderful experience from start to finish! David Shand was extremely helpful and easy to work with for purchasing our new car
Very polite, courteous, service was done on time and will definitely come back for further service
I had an unfortunate encounter with service advisor, Austin Tucker. It seems as if Austin wanted to argue with me about the items I was bringing in my car for. One item was an oil change. Austin insisted the oil change only needed to be done every 10,000 MI when my warranty clearly states that it must be changed every 5,000 mi or the warranty is voided. He told me I was wrong and to prove it to him, which I did and he said. Well it still doesn't need to be done until 10,000 mi... I told him just change the ... Read More DealerRater - May 3, 2025
Staff was very courteous and attentive and knew me by name. Visit was finished in a timely manner.
My salesman Jayden was awesome. I called and told him what I had going on with the car I was driving and he helped me out I was approved with 30 minutes
My service was fast and good, The dealership is clean and comfortable, They offer water and snacks, It was a pleasure.
Service department is the best place we have had our vehicles serviced Customer service is topnotch!
My service was handled professionally and in a timely manner. Any questions I had was answered and explained.
Good experience. No problems. I will return for further maintenance Snacks and water provided. Kept updated
This dealership/place of business has done nothing but great things for me and my vehicles.